Privacy Policy

1. Our Commitment to Privacy

Fintex Brokerage is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

We may collect the following personal information when you use our website or request our services:

• Name, email address, and phone number
• Province of residence
• The financial service you are interested in
• Any optional message you include in the contact form
• Basic website analytics (page views, session duration) via Vercel Analytics; no personally identifiable information is collected at the analytics layer

3. How We Use Your Information

Your personal information is used solely to:

• Respond to your inquiry and schedule a consultation
• Provide financial guidance and services you have requested
• Meet legal and regulatory obligations applicable to licensed financial advisors

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Disclosure of Information

We may disclose your personal information only in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our business (e.g., email delivery), bound by confidentiality obligations
• As required by law, regulation, or court order

5. Data Retention

Personal information collected through our contact form is retained only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. When no longer required, information is securely deleted or anonymized.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS and contact form submissions are transmitted securely.

7. Your Rights

Under PIPEDA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to our use of your personal information (subject to legal or contractual restrictions)
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

We will respond to requests within 30 days as required by PIPEDA.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.